How To Prioritize The Customer Group

A customer can belong to more than one customer group at the same time. When those groups carry different pricing rules, the system needs to know which group’s rules to apply. Group prioritization solves this by letting you rank your groups in order.

Set the priority

  • Open Apps > Smind B2B > Settings > Customer Group
  • Arrange your groups so the highest-priority group is at the top (drag to reorder).
  • Click Save.

How priority works

The system reads your group list from top to bottom — whichever group sits higher on the screen wins. For example, if VIP Buyer is at the very top, the system applies VIP Buyer’s rules first: its wholesale prices, volume discounts, and order forms.

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